Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until November 7, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Customer User Event script for Online Forms

edited Dec 2, 2019 5:56PM in SuiteCloud / Customization 1 comment

Can somebody help me out with what's wrong with this script? I'm trying to set the status for the lead as well as another custom field based on the following when an online lead form is submitted:
1. If a custom field is not empty (this is what lets me know that the lead is coming from the online form)
2. If the country is not United States.

function userEventBeforeSubmit(type){  if (type != 'create')         return;         var newRecord = nlapiGetNewRecord();         var customerId =  newRecord.getId();         var customerType =  newRecord.getRecordType();  var rec = nlapiLoadRecord(customerType, customerId);  /*Below gets the value of a custom field. If this field is not empty, then I know the customer was submitted online.*/        var onlineForm = rec.getFieldValue('custentity40');                var country = rec.getLineItemValue('addressbook','country',1);  //Below correctly logs the online form selection        nlapiLogExecution('DEBUG', 'interest', onlineForm);        if ((onlineForm != null) && (country != 'US')){                      //Below correctly logs the country selection               nlapiLogExecution('DEBUG', 'country', country);                            //It is these last two things that are not happening                       rec.setFieldValue('entitystatus',32);                       rec.setFieldValue('custentity18',5);                      }                    return;                } 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders