Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Changing entity in BeforeSubmit for SalesOrder generates TRANS_NOT_COMPLETED error
Greetings,
I'm writing a User Event script "Before Submit" function triggered by creating a Sales Order from web services. I want to change the Customer ('entity') value in my SuiteScript, but when doing so get an error "TRANS_NOT_COMPLETED" web service response.
The code line is below - if I comment the setFieldValue out, everything else works fine.
var curRec = nlapiGetNewRecord();
.....
curRec.setFieldValue('entity', '1375');
Note I'm able to change other data points, examples:
curRec.setFieldValue('customform', '68');
curRec.setFieldValue('trandate', '2/15/2015');
Just unable to figure out why I can't change 'entity' and what exactly is causing the 'TRANS_NOT_COMPLETE' error. Looking forward, I have a similar issue trying to change the Project ('job') field in a similar fashion, noting we are using Advanced Projects but think it may be the same root cause as this.