megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.

Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.

Changing entity in BeforeSubmit for SalesOrder generates TRANS_NOT_COMPLETED error

edited Dec 2, 2019 5:47PM in SuiteCloud / Customization 1 comment

Greetings,

I'm writing a User Event script "Before Submit" function triggered by creating a Sales Order from web services.  I want to change the Customer ('entity') value in my SuiteScript, but when doing so get an error "TRANS_NOT_COMPLETED" web service response.

The code line is below - if I comment the setFieldValue out, everything else works fine.
     var curRec = nlapiGetNewRecord();
     .....
     curRec.setFieldValue('entity', '1375');

Note I'm able to change other data points, examples:
     curRec.setFieldValue('customform', '68');
     curRec.setFieldValue('trandate', '2/15/2015');

Just unable to figure out why I can't change 'entity' and what exactly is causing the 'TRANS_NOT_COMPLETE' error.  Looking forward, I have a similar issue trying to change the Project ('job') field in a similar fashion, noting we are using Advanced Projects but think it may be the same root cause as this.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders