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Disappearing domain after Netsuite account changeover

edited Nov 27, 2019 7:42PM in Web Site / E-Commerce 4 comments

I wonder if anyone can solve this one...

For reasons I won't go into, I've recently had to switch my company from one Netsuite account to another (can you imagine the pain?).

The main version of our website is the .co.uk version.  This was configured in the OLD Netsuite account until the switcheover on Friday night.

To start building the new website, I set up the new Netsuite account with the .com version of the domain for testing purposes.

On Friday night, we were ready to go live with the new site, so I simply removed the .co.uk domain from the OLD Netsuite account and set it up to be the primary domain name in the NEW Netsuite account.  Sure enough, half an hour later, typing in

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