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submain as Primary Site URL

edited Dec 18, 2019 1:49AM in Web Site / E-Commerce 1 comment

I have pointed my domain "store.mystore.com" to "shopping.netsuite.com" as cleary staed in the help files... but the netsuite system wont seem to let me configure it as the Primary URL. Is this because it is not a "www" URL, (and rather a subdomain that begins "store.mysite.com"? When I try to save it at "SET UP WEBSITE>Primary Site URL" the system will always just time out.  Thanks for the help!

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