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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Address field not populating in online case form

edited Dec 18, 2019 1:49AM in Web Site / E-Commerce 1 comment

For online case forms, if I add the address fields it is not storing the information in the customer/lead form or on case form. Is there any setting I have to change? Please help.

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