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Password Validation

edited Dec 18, 2019 1:46AM in Web Site / E-Commerce

We are just implementing One Page Checkout.  We added the standard NetSuite password validation but it is requiring a number and a special character which is causing many customers difficulty when creating their accounts.  This seems a little excessive.  What validation was required on the standard checkout?  It wasn't this aggressive. 

NetSuite's help document says it is either a number or a special character not both, however the actual validation routine requires both.  See below.  Is there a way to only require a certain length and at least one number and at least one alpha instead of requiring a special character as well?

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