Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Tag substitution ignored by reference checkout - which is it?
By default, reference checkout will pull in code that is defined in set up website > analytics > add to head. This is normally fine, except it will lead to double page counts for any analytics system that has its code in the add to head and also a tracking module in reference checkout. Until a little while ago, the solution was to use tag substitution to blank out any custom tags that are in the add to head section that you don't want to show up in the reference checkout.
Pretty recently, NetSuite silently changed how that works. Now, tag substitution is completely ignored in reference checkout. I am seeing this in 2.03.0, but it might also affect other versions. Of course there is nothing in the documentation either way about whether reference checkout will honor tag substitution. If it doesn't, it will take some ugly hacks to get analytics to work on the website without doubling the page views during the checkout.