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OneWorld :: Cust. Logins Resetting Mysteriously :: Please HELP This Stop
Hi all,
Thanks in advance for any help.
We recently upgraded to OneWorld and our websites now operate as two different subsidiaries.
Here is whats happening:
[LIST]
[*]Customer Registers for Site (We walk them through and make sure they have access).
[*]Within a day or two their registration is no longer valid. (It actually throws an error that lets them know we have a record in the system but that they are not registered for the site)
[/LIST]
What we need to happen:
[LIST]
[*]All of our Reps should be able to log into either of the websites with the same login credentials to view pricing and products
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