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Vinson Checkout for SiteBuilder - Customer gets "Select Payment Method" after selecting In

edited Dec 18, 2019 1:45AM in Web Site / E-Commerce

Intermittently, we are getting some customers that see the error message "Select A Payment Method" even though they have terms, selected pay with Invoice and have paid with invoice in the past. It's not all the time for any customer, and it's not for every customer.

They see this message on the Review Your Order screen and the other places it displays.

Usually, going back, and forth a few times (clearing the error message and reselecting 'Invoice") allows the order to eventually be placed.

I can sometimes see it when testing, and sometime's not. It's not so much that the site is unusable but is enough to be annoying.

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