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Creating a Case from a Transaction

edited Dec 3, 2019 11:50AM in SuiteCloud / Customization 3 comments

Hi,

Does anyone know how you could create a link on a transaction record which would then pop-up a new case with the relevant info from the transaction (e.g. customer, transaction reference, etc) completed in the case?

I have tried to do this by way of an inline HTML field but I can't figure out how to pass the values to the new case. Easy enough to have it pop-up a blank case.

We link all of our cases to transactions so this would save a bit of time when we create cases.

Appreciate any thoughts/suggestions.

Cheers,

Johann

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