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URGENT! PLEASE HELP! (Populating email field with information from the message body)
All,
We have a client that uses a web form (not NetSuite) for their online Contact Us. It basically captures the customers Name, Email and Message and spits it all into the message body and subject line. Example:
From: donotreply@abccompany.com
Subject: Technical Issue:abccustomer@customers.com
Body:
First Name: Steve
Last Name: Stewart
Email Address: abccustomer@customers.com
Comment/Question: This is a test email
I am capturing these emails as cases within netsuite for agents to work them. I need NetSuite to send an auto-reply to the customer but ALL emails come from a donotreply@abccompany.com
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