Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Manager Commission - Basic Question
I'm hoping someone can help me with a basic question about setting up a Manager Commission. In our business model, ours sales reps receive a 10% commission on sales they close. Our sales managers receive a 10% commission on sales they close, plus a 2% override on sales that are closed by their direct reports.
When I set up a Manager Commission in NS for the 2% override, it correctly calculates the 2% for the sales by a Manager's direct reports, but it incorrectly (unintentionally?) also applies a 2% override to sales by the Sales Manager. In other words, direct sales closed by the Sales Manager show a 10% commission plus a 2% override when they should only show a 10% commission.
0