Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Waranty credits
We order our goods as a package from 1 supplier and have to provide warranty replacement for components within the package.
We use Return Authorization to invoice customers for that component at 0 value because customers do not have to pay anything since it is under warranty. Our RA is done for an RMA item with description and an invoice of $0 is created for the customer.
At the same time, we are invoicing our suppliers to get the credits back from the warranty replacements we have done. Our supplier will credit back the value of the whole package instead of just the component. After which, we find ourselves with extra $ for the package that we have invoiced out to our supplier and 1 less component in the stock which we have given to customers at 0 value.