Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Credit Memos do NOT show in item record transaction history
We have been using Credit Memos to process customer returns of sellable goods. All the GL transactions work fine, and the inventory items are updated correctly, but the Credit Memo transaction does NOT show in the item history on the item record. Why not? Am I missing something?
The Credit Memo transactions DO show on the "Inventory Activity Detail" report, but my users get confused while looking at the inventory record transaction history trying to figure out why item quantities suddenly increase with no apparent transactions.
0