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SecPay not working

edited Nov 28, 2019 10:58AM in Accounting / ERP 3 comments

Hi

I haven't been able to batch release payment for any credit card payments through Netsuite since Monday.
All of them come back with an error message.
SecPay say there is nothing wrong at their end.

The system is accepting orders OK, and reserving the amount on the customers card, but it is not releasing the payment when the goods have been shipped.

As far as I know nothing has been changed by me on the Netsuite system, maybe something changed in the upgrade.

Any one else had a problem?

Thanks
Mark

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