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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
SecPay / PayPoint Problems
We've been having problems recently billing some of our transactions that have been authorized through SecPay (now PayPoint). Here are the details:
- A Sales Order - Cash Sale is created and processes through SecPay correctly. A Defer transaction is created in SecPay.
- When we try to bill (often times just a few hours after the Sales Order is created) charging the card fails. When we log into SecPay, you can see that the "release" attempt for the initial defer transaction has failed.
We have called SecPay tech support several times and they insist that NetSuite is initiating a completely new transaction at the billing stage instead of releasing the original defer and this is what is causing the problem.
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