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No Authorization when Order is Submitted
We have a situation here where when we receive our web orders, it seems like there is no credit card checking/validation going on whatsoever.
In the "Payment" tab of our sales order, it has the credit card information, with the Credit Card Approved checkbox "un-checked." Logging into our Payflow Manager also shows that there is no "Authorization" transactions logged. Once we manually EDIT the Sales Order, place a check mark next to "Get Authorization" and SAVE the order, then we finally get the Authentication code, etc.
Isn't there anyway that this authorization can take place in the background when the customer submits the order? The way it is now, we wouldn't know if the credit card information provided is valid or not until we manually go "Authorize" it.