Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Are there ways to use a non-standard payment processor?
One of the joys of working at a University is that blanket decisions are often made at a state level, regardless of the individual impact it might have on smaller departments.
We're being directed to stop using Payflow Pro (which was an approved processor in the past), and being mandated to begin using TouchNet uPay as our gateway. Unfortunately, NetSuite does not support this, and while an enhancement request is in, I doubt we'd gain the leverage needed to make that integration happen. I am also not exceptionally optimistic about our chances in applying for an exception from the state; while there's a policy in place to support 'documented business needs', we're receiving a bit of a frosty reception when we bring the topic up.