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Paypal and gift certificate transactions- help!

edited Nov 28, 2019 10:40AM in Accounting / ERP

On our webstore, we currently only accept paypal as a payment method.  This works fine until we have someone use a gift certificate.  If the total amount owed is $0 because they have applied a gift certificate, I would like an option to submit the order since no payment is owed. Currently we only have a "pay with paypal" option that attempts to direct the customer to paypal for payment, only because the transaction amount is $0.00, paypal displays an error.  This causes the order to be stuck in pending authorization mode, and we get no notification of it.. we

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