megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Question of the Week! You only have until tomorrow, May 7, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.

Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.

USER_ERROR Please enter value(s) for: NetSuite Document No

edited Jun 4, 2020 8:17PM in SuiteCloud / Customization

When creating an Invoice with a duplicate tranId, I'm seeing a discrepancy in the response returned from NS between two different NS accounts/tenants and I can't figure out what could be causing it. Hoping for some insight presumably on what NS configuration/validation could be causing it.

Here's the situation:
Trying to create an invoice with a duplicate tranId. Auto-Generated Numbers are enabled for Invoices with Allow Override checked. An Invoice already exist with the same tranId/Invoice #. Web Services Pref "Treat Warnings as Error" is unchecked. Using API version 2010.1.

In both NS accounts, the invoice DOES get created however the Invoice # field is blank of course--that's ok and is expected behavior from my experience. The problem is in the responses returned.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders