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AxisFault
Hello,
Some time we get following error from Netsuite when we are trying to get customer using webservices get method:
AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: org.xml.sax.SAXParseException: Attribute "actor" bound to namespace "http://schemas.xmlsoap.org/soap/envelope/" was already specified for element "ns4:preferences".
faultActor:
faultNode:
faultDetail:
{http://xml.apache.org/axis/}hostname:partners-java012.svale.netledger.com
2013-01-27 10:21:47,104 ERROR [STDERR] org.xml.sax.SAXParseException: Attribute "actor" bound to namespace "http://schemas.xmlsoap.org/soap/envelope/" was already specified for element "ns4:preferences".
Once above error occurred, all Netsuite web service call fails, and we have to restart our server.