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Gift Certificate field steals focus / Collapsed areas are not remembered

edited Dec 3, 2019 2:57PM in General 2 comments

Hello,

I have some small frustrations with Netsuite that piss me off every single day I use netsuite. I am wondering if anyone else experiences this and/or has solved it in any way.

1) When I edit an exisiting sales order, or create a new cash sale (loads in edit mode), the GIFT CERTIFICATE field will steal focus, causing the browser to scroll down to that field. If I do nothing else, as soon as i type I will be typing in that gift certificate field.

This is annoying because the page often loads a second or two after I being working on it. As soon as it finishes loading, whatever I am currently doing loses focus and the Gift Certificate field gains my keyboard focus. Which then causes the "not found" error if i leave anything in that box before clicking back to what I was doing.

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