Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Gift Certificate field steals focus / Collapsed areas are not remembered
Hello,
I have some small frustrations with Netsuite that piss me off every single day I use netsuite. I am wondering if anyone else experiences this and/or has solved it in any way.
1) When I edit an exisiting sales order, or create a new cash sale (loads in edit mode), the GIFT CERTIFICATE field will steal focus, causing the browser to scroll down to that field. If I do nothing else, as soon as i type I will be typing in that gift certificate field.
This is annoying because the page often loads a second or two after I being working on it. As soon as it finishes loading, whatever I am currently doing loses focus and the Gift Certificate field gains my keyboard focus. Which then causes the "not found" error if i leave anything in that box before clicking back to what I was doing.