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Updating Matrix Items: unexpected error has occurred. P
Hi all!
Right around 10 AM this morning, the product management team here started getting the "An unexpected error has occurred. Please click here to notify support and provide your contact information" error.
At the moment, it seems to be only for the product management team and anything to do with matrix items. It also happens when trying to add or update via CSV.
I've tried clearing caches, but that hasn't resolved the problem. Does anyone know what's going on? Since it's Friday morning, what got updated last night? Is there a log I can check that says what is causing the error message so I can see if it's something on our side?
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