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• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Dealing with Incorrect Items Received on Purchase Order
Any suggestions on the best way to deal with incorrect items received on a Purchase Order?
We receive bulk deliveries that have to be booked in from paperwork (not physical checking the items). If we later find that some items are incorrect, we raise a Vendor Return Authorisation to ship these back to the Supplier.
It seems that if we return some items from a Purchase Order, it doesn't reduce the number of items received on the Purchase Order line.
So in order to get the correct items booked back in, we then have to raise a second line on the PO for the items re-sent. Is that normal? (Seems a little convoluted to me).
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