Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customer Owned Product
We need to be able to show customer owned inventory that doesn't affect our financials due to it being bought and paid for by the customer. We house the inventory for them and configure and deploy as needed.
What would be the best way to accomplish this if the customer were to order product from us, we invoice them for it and then have the inventory come to our facility to be stocked until they submit a request for us to pull from that inventory for an order?
We were thinking of adding a SKU with "COP" on the front to identify it as a customer owned product that has $0 value. The problem with that is how we would transfer inventory from a SKU where we actually invoiced for the hardware to the "COP" SKU.
2