Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Can't edit location on credit memo for serialized item
A serialized inventory item was received to the wrong location. I would like to simply edit the credit memo and choose the correct location. When I edit the credit memo and change the location, I receive a warning that doing so will remove the inventory detail (the serial number) from the items - this makes perfect sense. However, when I attempt to enter the serial number for the item, it says "This serial number already exists in inventory. Please enter a different serial number."
NetSuite seems to think the item is still in the location that was first put on the credit memo and it's not recognizing that I am trying to change that location. I know I can do an inventory transfer but it seems absurd that I cannot simply edit the credit memo to change the location. Am I missing something?