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Is there a way to make the Cash Refund a non inventory transaction?

edited Mar 31, 2020 4:43PM in Ask A Guru 1 comment

Hi,

So we recently integrated Taxjar and now we are having to do Cash Refunds to submit the refunds back to Taxjar. We were previously using credit memos for returns prior to integrating Taxjar. The additional process of a Cash Refund is now overstating our inventory on returns. This is happening because the Return Authorization receipt is adding the item back into inventory and the Cash Refund is also adding the item back to inventory.

Is there a way to make the Cash Refund a non inventory transaction? If so can you please let me know the process for updating this in

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