Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Is there a way to make the Cash Refund a non inventory transaction?
Hi,
So we recently integrated Taxjar and now we are having to do Cash Refunds to submit the refunds back to Taxjar. We were previously using credit memos for returns prior to integrating Taxjar. The additional process of a Cash Refund is now overstating our inventory on returns. This is happening because the Return Authorization receipt is adding the item back into inventory and the Cash Refund is also adding the item back to inventory.
Is there a way to make the Cash Refund a non inventory transaction? If so can you please let me know the process for updating this in
Tagged:
3