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Sales Order Update error - Record deleted since you retrieved it

edited Feb 28, 2020 4:19PM in Ask A Guru 1 comment

Hello,

I've been working through a sales order integration to our Netsuite Sandbox and have run into this issue, I'm uncertain what's causing it and am hoping someone has some familiarity here as I can't find any useful resources on this error.

I'm running an upsert Sales Order API request through SuiteTalk(Using Jitterbit integrator).  I'm attempting to update a pre-existing Sales Order, by providing an External ID.  This occasionally comes back with an error, "The record has been deleted since you retrieved it.", error code "RCRD_DELETED_SINCE_RETRIEVED". 

The Sales Orders I am working with were created by the same Upsert operation.  If I rerun the exact same upsert it will successfully reapply to the existing SO.  The ones that seem to be failing are when I'm entering new order items to the SO.

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