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Credit memo for remaining balance on invoice
Hi There
When you select the credit button on a customer invoice, it appears to create a credit for the full value of the original invoice.
For example, the invoice might be for $90,000
There is a customer deposit that has been applied to this invoice of $70,000.
There is a $20,000 balance still outstanding which you wish to credit.
Selecting the credit button on the invoice record creates a credit memo of the full $90,000.
From what I understand, this is standard Netsuite behaviour.
Is there a way customise this so that if a credit memo is created from an invoice record, the credit generated is only equal to the amount of the balance remaining?