Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Defaulting to a custom Lead form
I have a custom Lead form that I would like to make the default when entering new leads into NetSuite.
Unfortunately if I try to make it the default form, it becomes the default even when trying to create a customer.
For our leads, we require much less information (Company size, # employees, general info) than when creating a customer. I have even made the Standard Lead form inactive yet it is still used when I try to create a new Lead.
Is this even possible?
John Cirocco
Sr. NetSuite Administrator
Tagged:
2