Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
https.post.promise “.then” not called
Hello – I hope someone could provide some advise or feedback.
Summary: I am trying to create a custom button (UE script) on Sales Order record. That custom button executes a function from a client side script. The function (snippet below) uses https.post.promise. It calls a Suitelet that I will be using to process some backend logic.
Problem: The “.then” portion is not called/executed.
Notes:
- Everything is working expect for .then part. The suitelet is called by the post
- When I tried to call the same function on pageInit, the .then part is executing
- I have used chrome’s javascript profiler as well and tried to compare both executions (by clicking button and pageInit). I can see that
1