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how to manage kit item in return authorization - restock option ?
Dear the community,
I come back today with a question we face today (didn't have the case before), it concerns the return authorization + item receipt with kit items :
We sale kit items, with inventory item components, and in some cases we have losses of our goods (transport issues, thefts..) in any case we have to refund our customers, or create a credit memo. To manage it, we use the return authorisation form, then approve then click on receive :
When it is an inventory item only, we can check/uncheck the "restock" box on the item receipt line, which is ok.
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