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How do I customise the form for 'Other Name' records?

edited Sep 18, 2020 4:30PM in Ask A Guru 2 comments

Our organisation is using 'Other Name' to record our volunteer data. However, when we try to customise the form, there doesn't seem to be an option for 'customise form' despite it being available in other record types. Please see screenshot below. Are we missing a step?

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