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text area field length condition in workflow

edited Oct 8, 2020 9:13PM in Ask A Guru 3 comments

In task records, if message field is more than 1000 characters, I would like to use workflow to copy the message to a custom field - long message backup.

The workflow is going well except the text area field length condition part.

  • Under the Condition section, select the Custom Formula

On the Formula field, enter this code, for testing purpose I set up the length to be 5:


Anything wrong with the code in custom formula? Without the condition, the workflow works fine. With this condition, the workflow stop working no matter what's the length of message.

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