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Customer Prepayment for bank of support/hours

edited Oct 29, 2020 7:49PM in Ask A Guru 9 comments

Hello All,

We are struggling with finding an efficient way of managing customer prepayment for a bank of support.

Let say that our customer are paying in advance 5000 $ for support. These 5000 $ are entered in NetSuite against a first invoice (which is paid then).

But how would you manage the bank? Every new request will be done and "invoice/paid" against this prepayment.

Thanks for your help!

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