Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

US Sales tax lookup is not working on multi-sub customer

edited Nov 26, 2020 2:32PM in Accounting / ERP 10 comments

Hi

We are a New Zealand based company and are testing the multi-subsidiary customer feature.

We have a subsidiary in the US, and the US sales taxes are working effectively here with a customer record only created in that company.

However we are currently experiencing issues when we turn MS cust. on and add a US subsidiary to a NZ company customer record. The customer is based in US with the full address listed, its pretty much identical to our US subsidiary record (except we cannot see the taxable field checkbox, we see it briefly when the form loads, but it disappears, the checkbox does not appear to be ticked and the PST exempt field is ticked) Maybe we need to untick the PST exempt field?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders