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NetSuite Support Community Gurus schedule during the Holiday Season.
In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
Thank you,
NetSuite Support Community Team
In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
Thank you,
NetSuite Support Community Team
Case Reply to several Email(s)
When using the Case "Reply" Field ID: outgoingmessage area, we also add email addresses to the Case Email(s) Field ID:email separating using commas.
The resulting Case Recipient list holds the correct email address but the "name" associated with each email address is the name of the first email address entered.
Case>System Information>System Notes screen shot
Resulting Case Email Recipient list
All email addresses, manually entered are contacts associated with our Customer or our Company.
Has anyone else experienced this? Does anyone know if this is "as designed" ? or a bug?
Thanks
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