.logo { width: 120px; height: 28px; opacity: 0.6; } .header-container { height: 50px; background: #302D2A; } .logo-container { position: absolute; display: flex; color: #fff; left: 130px; top: 10px; } .logo-container p { margin: auto; padding-left: 20px; } .titleBar-button_fmuucnv.titleBar-button_fmuucnv, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:hover:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus:not(.focus-visible), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:active:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen.focus-visible { color: #fff !important; } .footbar-container { height: 80px; } .footbar-subcontainer { position: relative; height: 80px; background: #CEAA8F; display: flex; align-items: center; justify-content: center; } .footbar-subcontainer p { color: #302D2A; font-size: 20px; margin-right: 10px; } body { font-family: Oracle Sans; } .About.P { background-size: cover; background-image: url(https://us.v-cdn.net/6032253/uploads/815/QURW3A01AKVP.png) } body.Section-Profile .ProfileOptions .ButtonGroup a { background: #302D2A; border-radius: 50px; color: #fff; } body.Section-Profile .Profile dd, body.Section-Profile .Profile dt { color: #100F0E; } .BreadcrumbsBox .Breadcrumbs a { color: #302D2A; font-family: Oracle Sans; } .BreadcrumbsBox { max-width: 1264px; padding-left: 40px; padding-right: 40px; margin: 0 auto; } .ReactionsWrap.H { color: #100F0E; font-weight: 800; } body.Section-Profile .CountItemWrap { width: 95px; margin: 14px; } body.Section-Profile .CountItemWrap .CountTotal { color: #A1ADAF; font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 48px; } body.Section-Profile .CountItemWrap .CountLabel { font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 16px; } .BoxFilter ul.FilterMenu li.Active a{ background: #302D2A; color: #fff; padding: 5px; } .BoxFilter ul.FilterMenu li a{ font-family: Oracle Sans; font-style: normal; font-weight: 600; font-size: 17px; color: #41727E; } @media screen and (max-width: 768px) { .logo { margin: 0 auto; } } @media screen and (max-width: 480px) { .footbar-container { height: auto; } .footbar-subcontainer { display: block; height: auto; } .footbar-subcontainer p { font-weight: bold; font-size: 26px; line-height: 34px; color: #fff; padding: 20px; } } .logo { width: 120px; height: 28px; opacity: 0.6; } .header-container { height: 50px; background: #302D2A; } .logo-container { position: absolute; display: flex; color: #fff; left: 130px; top: 10px; } .logo-container p { margin: auto; padding-left: 20px; } .footbar-container { height: 80px; } .footbar-subcontainer { position: relative; height: 80px; background: #6B9869; display: flex; align-items: center; justify-content: center; } .footbar-subcontainer p { color: #FFF; margin-right: 10px; font-family: Oracle Sans; font-style: normal; font-weight: bold; font-size: 20px; line-height: 26px; display: flex; align-items: center; text-align: right; color: #FFFFFF; margin: 20px 20px; float: left; clear: both; } .About.P { background-size: cover; background-image: url(https://us.v-cdn.net/6032253/uploads/815/QURW3A01AKVP.png) } body.Section-Profile .ProfileOptions .ButtonGroup a { background: #302D2A; border-radius: 50px; color: #fff; } body.Section-Profile .Profile dd, body.Section-Profile .Profile dt { color: #100F0E; } .breadcrumb-container .BreadcrumbsBox .Breadcrumbs a { color: #FFFFFF !important; } .BreadcrumbsBox .Breadcrumbs a { color: #302D2A; font-family: Oracle Sans; } .ReactionsWrap.H { color: #100F0E; font-weight: 800; } body.Section-Profile .CountItemWrap { width: 95px; margin: 14px; } body.Section-Profile .CountItemWrap .CountTotal { color: #A1ADAF; font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 48px; } body.Section-Profile .CountItemWrap .CountLabel { font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 16px; } .BoxFilter ul.FilterMenu li.Active a{ background: #302D2A; color: #fff; padding: 5px; } .BoxFilter ul.FilterMenu li a{ font-family: Oracle Sans; font-style: normal; font-weight: 600; font-size: 17px; color: #41727E; } @media screen and (max-width: 768px) { .logo { margin: 0 auto; } } @media screen and (max-width: 480px) { .footbar-container { height: auto; } .footbar-subcontainer { display: block; height: auto; } .footbar-subcontainer p { font-weight: bold; font-size: 26px; line-height: 34px; color: #fff; padding: 20px; } }

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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.

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cases

How to open a case automatically when customer send email to [email protected]?

Answered ✓ Amjad Kasem 43 views 10 comments 0 points Most recent by Michelle Jabanes-Oracle Nov 22, 2022 10:08PMAsk A Guru
Searching for a Solution within a Case Entry Form only searches the first word in the title. Ideas?

Answered Steamericas-Curtis 21 views 4 comments 0 points Most recent by Michelle Jabanes-Oracle Sep 14, 2022 1:20AMAsk A Guru
Automatically send emails to customers for cases with no customer response

Answered ✓ User_F5KU8 1 view 5 comments 0 points Most recent by Michelle Jabanes-Oracle Jul 26, 2022 10:13PMAsk A Guru
NSC | Show Case Incoming Message

Joahnna Given Uy-Oracle 1 view 0 comments 0 points Started by Joahnna Given Uy-Oracle Jan 31, 2022 9:02PM SuiteCloud / Customization
"Insert Solution" Missing from Case responder's screen

Answered ✓ User_PUXOS 1 view 3 comments 0 points Most recent by Michelle Jabanes-Oracle Jan 26, 2022 5:26PMCRM
Is it possible to automatically remove the attached files from the customers in Cases?

Answered ✓ ImeldaSanchez 1 view 2 comments 0 points Most recent by Michelle Jabanes-Oracle Jan 18, 2022 11:13PMAsk A Guru
Saved Search/Report for cases with multiple messages

Answered ✓ Brian Finlay 2 views 3 comments 0 points Most recent by Brian Finlay Jan 4, 2022 3:17PMAsk A Guru
Associating emails with the correct cases.

Answered ✓ User_USNDV 11 views 8 comments 0 points Most recent by User_USNDV Dec 23, 2021 7:41PMSuiteCloud / Customization
Support Tab on Custom record ?

Answered ✓ MJ NCO 21 views 5 comments 0 points Most recent by MJ NCO Dec 17, 2021 3:05PMCRM
Getting total Customers in search formula

Answered ✓ User_EGVUA 32 views 9 comments 0 points Most recent by Ivy Lopez-Oracle Jul 12, 2021 3:57PMSearch / Reporting
Make case email field available in global search

Answered ✓ ChrisH 12 views 4 comments 0 points Most recent by Michelle Jabanes-Oracle Jul 9, 2021 10:09PMAsk A Guru
Case Management Automatic Status Changes

Answered ✓ ChrisH 61 views 8 comments 0 points Most recent by Joahnna Given Uy-Oracle Jul 8, 2021 8:34PMAsk A Guru
NetSuite Case Management to use "Reply To" email in creation

Answered ✓ ChrisH 72 views 14 comments 0 points Most recent by ChrisH Jul 8, 2021 8:07PMAsk A Guru
Has anyone experienced Incoming email, containing screen shots, shots not visible inside the email

Answered ✓ CDuf 11 views 3 comments 0 points Most recent by CDuf Jun 21, 2021 11:27PMCRM
NetSuite Support

Answered ChrisH 11 views 1 comment 0 points Most recent by Joy Noreen Magoling-Oracle Mar 11, 2021 9:54PMAsk A Guru
Case Reply to several Email(s)

Answered ✓ CDuf 11 views 4 comments 0 points Most recent by Michelle Jabanes-Oracle Jan 15, 2021 10:51PMSuiteCloud / Customization
Abuse: Malicious Spam emails creating cases in my NetSuite account

Answered ✓ CDuf 11 views 4 comments 0 points Most recent by Michelle Jabanes-Oracle Dec 16, 2020 8:32PMGeneral
Is it possible to have two separate ticketing systems in Netsuite?

Answered User_USNDV 21 views 2 comments 0 points Most recent by [Deleted User] Oct 9, 2020 9:04PMAsk A Guru

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.logo { width: 120px; height: 28px; opacity: 0.6; } .header-container { height: 50px; background: #302D2A; } .logo-container { position: absolute; display: flex; color: #fff; left: 130px; top: 10px; } .logo-container p { margin: auto; padding-left: 20px; } .titleBar-button_fmuucnv.titleBar-button_fmuucnv, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:hover:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus:not(.focus-visible), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:active:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen.focus-visible { color: #fff !important; } .footbar-container { height: 80px; } .footbar-subcontainer { position: relative; height: 80px; background: #CEAA8F; display: flex; align-items: center; justify-content: center; } .footbar-subcontainer p { color: #302D2A; font-size: 20px; margin-right: 10px; } body { font-family: Oracle Sans; } .About.P { background-size: cover; background-image: url(https://us.v-cdn.net/6032253/uploads/815/QURW3A01AKVP.png) } body.Section-Profile .ProfileOptions .ButtonGroup a { background: #302D2A; border-radius: 50px; color: #fff; } body.Section-Profile .Profile dd, body.Section-Profile .Profile dt { color: #100F0E; } .BreadcrumbsBox .Breadcrumbs a { color: #302D2A; font-family: Oracle Sans; } .BreadcrumbsBox { max-width: 1264px; padding-left: 40px; padding-right: 40px; margin: 0 auto; } .ReactionsWrap.H { color: #100F0E; font-weight: 800; } body.Section-Profile .CountItemWrap { width: 95px; margin: 14px; } body.Section-Profile .CountItemWrap .CountTotal { color: #A1ADAF; font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 48px; } body.Section-Profile .CountItemWrap .CountLabel { font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 16px; } .BoxFilter ul.FilterMenu li.Active a{ background: #302D2A; color: #fff; padding: 5px; } .BoxFilter ul.FilterMenu li a{ font-family: Oracle Sans; font-style: normal; font-weight: 600; font-size: 17px; color: #41727E; } @media screen and (max-width: 768px) { .logo { margin: 0 auto; } } @media screen and (max-width: 480px) { .footbar-container { height: auto; } .footbar-subcontainer { display: block; height: auto; } .footbar-subcontainer p { font-weight: bold; font-size: 26px; line-height: 34px; color: #fff; padding: 20px; } } .logo { width: 120px; height: 28px; opacity: 0.6; } .header-container { height: 50px; background: #302D2A; } .logo-container { position: absolute; display: flex; color: #fff; left: 130px; top: 10px; } .logo-container p { margin: auto; padding-left: 20px; } .footbar-container { height: 80px; } .footbar-subcontainer { position: relative; height: 80px; background: #6B9869; display: flex; align-items: center; justify-content: center; } .footbar-subcontainer p { color: #FFF; margin-right: 10px; font-family: Oracle Sans; font-style: normal; font-weight: bold; font-size: 20px; line-height: 26px; display: flex; align-items: center; text-align: right; color: #FFFFFF; margin: 20px 20px; float: left; clear: both; } .About.P { background-size: cover; background-image: url(https://us.v-cdn.net/6032253/uploads/815/QURW3A01AKVP.png) } body.Section-Profile .ProfileOptions .ButtonGroup a { background: #302D2A; border-radius: 50px; color: #fff; } body.Section-Profile .Profile dd, body.Section-Profile .Profile dt { color: #100F0E; } .breadcrumb-container .BreadcrumbsBox .Breadcrumbs a { color: #FFFFFF !important; } .BreadcrumbsBox .Breadcrumbs a { color: #302D2A; font-family: Oracle Sans; } .ReactionsWrap.H { color: #100F0E; font-weight: 800; } body.Section-Profile .CountItemWrap { width: 95px; margin: 14px; } body.Section-Profile .CountItemWrap .CountTotal { color: #A1ADAF; font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 48px; } body.Section-Profile .CountItemWrap .CountLabel { font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 16px; } .BoxFilter ul.FilterMenu li.Active a{ background: #302D2A; color: #fff; padding: 5px; } .BoxFilter ul.FilterMenu li a{ font-family: Oracle Sans; font-style: normal; font-weight: 600; font-size: 17px; color: #41727E; } @media screen and (max-width: 768px) { .logo { margin: 0 auto; } } @media screen and (max-width: 480px) { .footbar-container { height: auto; } .footbar-subcontainer { display: block; height: auto; } .footbar-subcontainer p { font-weight: bold; font-size: 26px; line-height: 34px; color: #fff; padding: 20px; } }