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Customer Center- Case Forms: Can you have a drop down for items purchased?
Hi
There is an external case form that is on the customer center portal.
this case form gives the customer the option to select which invoice they are raising a case about:
The source transaction field in that screenshot is a custom field. showing all invoices that relate to the customer.
- Is there a way to create a custom field that shows the list of items that are on the customer's selected invoice?
.e.g all the items that are part of invoice #105407 if the user selects that
2. Alternatively, is there a way to show a list of all the items the customer has purchased on a drop down list on the external case form?
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