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Revenue Plan for Credit Memos is Posting Positive Amounts


Our credit memos are starting to post positive amounts from revenue plans, rather than negative. Since it's a credit memo created from an invoice, it should be negative. This is how it was working, until we implemented Revenue Events into our process. We create revenue events for each line item on the credit memo, which in turn creates the revenue plan for that item.

But why it is posting it as a positive amount? This is a serious issue because our journals are now crediting revenue and debiting deferred (it should be the other way around!).

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Community Whiz

Quarter 2 ((Apr-Jun 2024) )

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