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Missing fields in the 'Add Charge' popup window when using Match Bank Data

edited Aug 17, 2021 3:39PM in Ask A Guru 4 comments

Does anyone have information about how the permission over popup windows work when reconciling bank data.

The problem I am seeing is when we use the 'Add Charge' function in the Match Bank Data screen. The Department, Class and Location fields are not visible under a custom profile and I'm not sure why.

These are visible when logged on as administrator. But also, these fields are visible using the same custom profile in the Sandbox environment. I have reconciled the two sets of permission and they are the same.

Thank you!

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