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Contact Merge Error after Upgrade

edited Jun 2, 2025 2:25PM in Ask A Guru 3 comments

After Upgrade, it seems we can no longer merge individual contact and a regular contact if the individual customer contact is multi subsidiary. This is the error we are getting. We have about 7000 contacts to merge and now we are stuck due to this error.

"The entities cannot be merged. Creation of the merged entity leads to following errors: Entities with multiple subsidiaries can be shared between only Vendor and Customer records."

Do you have any workarounds for this error?

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