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NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Questions about Customer Refunds & Credit Memos
I have a few questions about credit memos as they relate to refunds.
Is it possible to apply a refund to a credit memo or would the expectation always be that the credit memo comes first? I believe this is NetSuite's general workflow, but wanted to know if there was another way to do it. Team is asking if they can do the refund first and then apply it to a memo.
Secondly, is there a way to do credit memos/refunds by percentage? This would apply to orders fulfilled with our inventory and drop shipments. If so, how is it done?
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