Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

Purchse Order Error -> Error: Please enter a value for Tax Code (on line 1)

edited Oct 28, 2021 8:23PM in Ask A Guru 5 comments


We are experiencing an issue in both our Sandbox instances and our Production instance.

When Procurement edits a vendor PO and goes to Save, they receive the following error message: Please enter a value for Tax Code (on line 1)

When when we look at the PO, the Tax Code field is required. It should not be. How do I make this stop happening?

I just uninstalled the bundle in our newly refreshed DEV Sandbox instance and reinstalled it. Same error message.

PO #733122 is my example in our Sandbox DEV instance.

**This is just happening when the Vendor for the PO is located in Canada. We do use Avalara for our tax in NetSuite. I have already opened a case with Avalara. After over a month they told me it is a NetSuite issue and I need to open a case with them. NetSuite Support told me: "Your Support Type is Basic which allows you to receive Customer Support assistance for critical (business down) cases and/or potential defect. After reviewing your question/concern regarding the error you receive when you try to save the purchase order, we noted

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


Community Whiz

Quarter 2 ((Apr-Jun 2024) )

This Week's Leaders

This Month's Leaders

All Time Leaders