Boost your productivity and maximize your use of NetSuite with Training delivered by Education Services expert resources. Get started today with a free LCS Explorer Pass.

Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Update your Profile with your Support type to get your Support Type badge.
Join the NetSuite Referral Program and get rewarded for introducing your peers to the NetSuite community. ⭐️ https://lnkd.in/eYXGYfC9
Drumroll please...registration for #SuiteWorld 2023 is now OPEN! See you in Las Vegas October 16-19 to celebrate 25 years of NetSuite with even more learning, more networking, and more fun! The show will sell-out (again), so grab that Early Bird $300 discount and reserve your spot today!

Purchse Order Error -> Error: Please enter a value for Tax Code (on line 1)

edited Oct 28, 2021 8:23PM in Ask A Guru 5 comments

Hello!

We are experiencing an issue in both our Sandbox instances and our Production instance.

When Procurement edits a vendor PO and goes to Save, they receive the following error message: Please enter a value for Tax Code (on line 1)

When when we look at the PO, the Tax Code field is required. It should not be. How do I make this stop happening?

I just uninstalled the bundle in our newly refreshed DEV Sandbox instance and reinstalled it. Same error message.

PO #733122 is my example in our Sandbox DEV instance.

**This is just happening when the Vendor for the PO is located in Canada. We do use Avalara for our tax in NetSuite. I have already opened a case with Avalara. After over a month they told me it is a NetSuite issue and I need to open a case with them. NetSuite Support told me: "Your Support Type is Basic which allows you to receive Customer Support assistance for critical (business down) cases and/or potential defect. After reviewing your question/concern regarding the error you receive when you try to save the purchase order, we noted

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders