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Purchse Order Error -> Error: Please enter a value for Tax Code (on line 1)

edited Oct 28, 2021 8:23PM in Ask A Guru 5 comments


We are experiencing an issue in both our Sandbox instances and our Production instance.

When Procurement edits a vendor PO and goes to Save, they receive the following error message: Please enter a value for Tax Code (on line 1)

When when we look at the PO, the Tax Code field is required. It should not be. How do I make this stop happening?

I just uninstalled the bundle in our newly refreshed DEV Sandbox instance and reinstalled it. Same error message.

PO #733122 is my example in our Sandbox DEV instance.

**This is just happening when the Vendor for the PO is located in Canada. We do use Avalara for our tax in NetSuite. I have already opened a case with Avalara. After over a month they told me it is a NetSuite issue and I need to open a case with them. NetSuite Support told me: "Your Support Type is Basic which allows you to receive Customer Support assistance for critical (business down) cases and/or potential defect. After reviewing your question/concern regarding the error you receive when you try to save the purchase order, we noted

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