NSC| Custom Roles to view Records for Subsidiaries to which the Role is not granted access?

Scenario:

Custom roles can have the ability to view other subsidiary records that the role does not have access. For example, a custom role only has access to a single subsidiary and wants to view the records of other subsidiary without having the ability to edit these records.

Solution:

To do this, an Administrator must grant Allow Cross-Subsidiary Record Viewing to the role, below are the steps on how to do this:

1. Navigate to Set Up > Users/Roles > Manage Roles
2. Edit Custom Role
3. Under the Subsidiary Restriction section check Allow Cross-Subsidiary Record Viewing

4. Save the Role

Hope this helps!