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NSC | Avoid Auto Applying Credit Memos to your Invoices

edited Aug 16, 2023 7:23PM in Accounting / ERP

Scenario: There are instances when you create Credit Memos, the System automatically applies them to your Invoices when you should have the ability to choose the Invoices where the Credit Memos need to be applied.

  1. Please take note that if you create the Credit Memos by clicking the Credit button in the Invoice, the Credit Memo will be automatically applied to the Invoice it was created from.
  2. Also, if you create a Credit Memo using the navigational path Transactions > Customers > Issue Credit Memos, kindly make sure that in the Credit Memo > Items tab > Auto Apply checkbox is unchecked. If this box is checked, the

Kindly mark "Yes" if you find the reply to your question as helpful. This will aid the community to find the solution/answer much easier. Let's always mark a reply and help the community! ☺️

Shamaine Chan-Oracle | Ask a Guru

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