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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Related Records Missing on Customer Invoice
Nothing is populating in the Related Records section of the Customer Invoice window. All other related records on other windows / transactions appear to be there, just this one is missing. I am new with Netsuite so don't have all the customization training etc.. to troubleshoot this myself.
It seems odd that I can't see an option for Sales Orders/Fulfillments/Credits etc.. and nothing in the Form Customization that can be turned on under this tab.
I need to be able to track / map back documentation for customers, especially when on the phone with them!!