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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
How to Issue Credit Against a Customer Prepayment
Customer prepays for items. We created the customer deposit thru the sales order. One of the items is still out of stock and they want us to ship all the other items and issue a credit for the product that is still backordered. Basically cancel that line item. Can I just delete the line item from the sales order and issue a credit against the customer deposit or do I need to wait until the sales order is turned into a invoice? Not sure what steps to take...........
Anyone have this situation
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