NetSuite MyLearn: Boost your productivity and maximize your use of NetSuite with Training and Certifications delivered by Education Services expert resources.


Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.
Join the webinar and "Get the Most Out of NetSuite Inventory Management" on May 2, 2023 at 10 AM PST. Click on this link to register. Do not forget to RSVP on this page as well!

NetSuite SuiteTalk operations timing out after user modifies the transaction record

edited Jan 31, 2022 11:09PM in General 6 comments

We have an integration that builds a search request into our NetSuite environment looking for item fulfillments to send to our Shopify store. The search is overall pretty straight forward where we are looking for item fulfillments in the shipped status, in a particular location, for a particular customer, hasn't been modified in the last 2 minutes, and finally a custom string that tracks the status of the item fulfillment. After the integration works with the item fulfillment, it will update the status accordingly so that it falls off the next search request.

This integration works great all day everyday, but we recently attempted to reprocess a few fulfillments by setting the custom string so that it would be picked up by the integration. It reliably fails due to the web service call timing out after nearly 7 minutes. After we take the item fulfillment back out of the search response, the integration works fine.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders