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AE: Parent Child Customers - How is this meant to work?
When NetSuite Professional Services implemented NetSuite for us, I recall being told that we should only set up Customers as 'Parent / Child' when we wanted all Invoices from the Child Customers to go to the Parent.
So we have a small number of Customers set up in this way (where Invoicing is sent to the Customer's Head Office), and then we have built custom fields to allow us to maintain records of other Customers who are 'linked' but require individual billing.
To be honest, I haven't given this any further thought since implementation until now when I've been asked some questions as to why we have Parent Child Customers set up, and questioning their validity / usefulness.
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